The staff were very knowledgeable when it came to the the problem I had. They suggested which part I needed and indeed it fixed my problem. Shipping was fast and support A+. Thanks!

I have purchased from their watch website for years. I needed to replace one of the straps and they directed me to their parts website. Strap was identical to the original strap that came with the watch. Great customer service and honest folks. 

I couldn't find the part I needed anywhere. I was in luck when I wrote their support. They knew what I needed and found the part for me, from old stock that they used to have. Great service. Highly recommended.